When requesting support, our Technical Support team will assess if a scheduled call or remote session will be required. If these are required they will be organized during our standard support hours. Please specify your Passwordstate Build Number, and other options below as appropriate:

Ticket Type		select Please Choose Technical Support Request a New Feature Sales or Licensing Enquiry
Passwordstate Build Number
Web Server Operating System		select Please Choose Windows Server 2022 Windows Server 2019 Windows Server 2016 Windows Server 2012 R2 Windows Server 2012 Windows 11 Windows 10
Hosting Platform		select Please Choose On Premise Microsoft Azure Amazon AWS Google Compute Engine Other
Load Balancers or Proxy Server		select Please Choose None Used Load Balancer Used Proxy Server Used Load Balancer and Proxy Used
Web Server Anti-Virus Software		select Please Choose None Used Bitdefender CrowdStrike F-Secure Kaspersky McAfee Norton Other Sophos Trend Micro Windows Defender
License Type		select Please Choose Purchased License Trial License Free 5 User License
Annual Support License Key

• Screenshots of any errors you may be experiencing
• Any instructions for how you can reproduce technical issues

Generate Support Ticket

Note: You must have a default Email Client configured in order to use the 'Generate Support Ticket' button above. If no popup windows appears when clicking this button, please use the following Web Form instead - Support Web Form
Please note Load Balancers, Proxy Servers, Reverse Proxy Servers and Anti-Virus Software are not supported by Click Studios, and we may request they be removed/bypassed, to troubleshoot your support call, if we believe them to be interfering with functionality or performance of our software.
We always respond to emails. If you do not receive an email back from us, please check your Spam Folder/Software, and if possible, whitelist our domain of @clickstudios.com.au