Reseller FAQ

Yes, we provide structured discounts:

• 20% discount on all Passwordstate licenses and modules. Resellers must adhere to the designated total price listed on our buy licenses page.
• 10% discount on Annual Support and Upgrade Protection renewals.
• The 30% Non-Profit and Education discount is not available through Authorized Resellers.

To maintain pricing transparency, products must be sold at the designated total buy price.

Any company or consultant with a website may apply.

Complete the Reseller Application Form and email it in PDF format to reseller@clickstudios.com.au .

We do not impose minimum purchase requirements or quotas. Resellers completing a minimum of four transactions per year are advertised on our website.

Resellers may assist with procurement and basic implementation. However, technical support is provided directly by Click Studios. Customers should be directed to our official support channels.

• Orders below $400 USD: Credit Card via BlueSnap.
• Orders above $400 USD: Bank (Wire) Transfer or Credit Card via BlueSnap.

Banking details are included in all quotations.

License keys are delivered electronically to the customer, with a copy provided to the reseller. Orders are typically processed within 12 hours.

Customers receive renewal notifications for Annual Support and Upgrade Protection.

• Customer Name
• Contact First Name & Surname
• Contact Email Address
• License Type & Quantity
• Description of request (new sale, additional users, renewal)

Purchase Orders must reference the quoted “Quote For” and “Buy Price”.

No. The Purchase page is for new customers only. Orders placed directly are not eligible for reseller discounts. Contact Sales prior to ordering if you qualify for discounts.

Passwordstate includes a free evaluation period. Refunds are generally unnecessary, but our team will work with you to resolve any issues.

No. All pricing is listed on our buy licenses page. We do not impose hidden fees or mandatory subscriptions.