Password Resets in Progress

The Password Resets in Progress screen shows any accounts which are sitting in the queue, pending processing.

The auditing data on the screen is a filtered view of only the records currently sitting in the queue. It can be used to troubleshoot any potential issues as to why resets are not progressing through the queue.

Note: Password Resets for Site Location of "Internal" should be processed within 1minute from the Passwordstate Windows Service, but any other Site Locations will stay in the queue longer as it depends on what polling time has been configured for each of the Remote Site Location agents.