Please use the following instructions as a guide for providing Click Studios with copies of data for troubleshooting purposes - please note, any sensitive data can be excluded from being provided to Click Studios.
Open SQL Server Management Studio, and mak a connection to your database server
Expand the list of databases in the 'Object Explorer' until you find the Passwordstate5 database
Expand passwordstate5 -> Tables, right-click on the table requested by Click Studios, and select 'Select Top 1000 Rows'
Note: It's important you select the correct table here, not the one shown in the screenshot below.
Right click on the top-left hand column of the results grid, and select 'Copy with Headers'
Paste the results into a spreadsheet and email the spreadsheet to Click Studios
Note:If there is any sensitive data in the spreadsheet you would not like Click Studios to see, please simply delete the appropriate data from the spreadhseet.
Click Studios (SA) Pty Ltd is a software development company specialising in the development of a secure Enterprise Password Management solution called Passwordstate.
Click Studios also likes to support small business, which is why we offer Passwordstate free for up to 5 users (includes Technical Support and Upgrade Protection)