browser based remote session launcher

[seane]

Hi,

 

we have installed a trial version of Passwordstate to evaluate the product. I have had no issue so far except in getting the browser based remote session launcher up and running. I believe that I've followed the steps properly, but would appreciate any help to get the feature functional.

 

I will say that I was unable to export my certificate as in the instructions, there was no option to export. I found some instructions elsewhere and used windows features to export the certificate. After an issue with problematic characters in the password I have it set now so that the service starts ok, but trying to launch either an ssh connection or an RDP connection won't work for me. In 'Error Console' I see "Code = 3005 There was a problem while connecting to server1:22", for example. The two computers I'm attempting to reach are both available through normal RDP or ssh. Firewall has been opened for 7273.

 

Any help appreciated,

 

Thanks,

 

Sean

 

 

[support]

Hi Sean,

 

Sorry you're having some issues. Are all remote sessions failing, or just a couple of hosts? Maybe you've only tested with a couple of hosts so far?

For server1, is this a Windows machine or Linux? If Windows, then it looks like it's trying to do a SSH session on Port 22, which would not work obviously. When RDP'd into your Passwordstate web server, can you run the following PowerShell command to confirm ports are open?

 

test-netconnection server1 -port 22

 

Regards

Click Studios

[seane]

Thanks for the reply.

 

Since you asked how many hosts I'd tried so far (2) I decided to add another and check. Lo and behold this one logged right in. The original test connection is still a no go, but with the successful test I can rule out the fundamentals of the feature. I'll continue to look into this,

 

Thanks,

Sean