sysadmin-z Posted June 13, 2018 Share Posted June 13, 2018 Hello, I am experiencing an issue where the scheduled backup zip folder is empty although the size of the file is ~179 MB, and when trying to extract it I get the following error: The Compressed (zipped) Folder 'folder name' is invalid. However, there is no issue when doing a manual backup through Passwordstate. Link to comment Share on other sites More sharing options...
support Posted June 13, 2018 Share Posted June 13, 2018 Hello, Sorry you're having some issues with this. This is very unusual behavior, and we've never experience this before. Can you tell us what build of Passwordstate you're using, and what Zip program - maybe try something like 7-zip to see if that makes any difference? Regards Click Studios Link to comment Share on other sites More sharing options...
sysadmin-z Posted June 14, 2018 Author Share Posted June 14, 2018 Hi, it looks like 7zip was able to extract this archive. Odd - I am not sure why it won't work with the built in tool from windows. I tried expanding with the powershell cmdlet expand-archive and that seems to be successful as well. Link to comment Share on other sites More sharing options...
Fabian Näf Posted June 14, 2018 Share Posted June 14, 2018 Hi All I'm experiencing the same issue. The ZIP file is not extractable or even browsable with the windows explorer. When I open the ZIP file with the tool IZArc, it looks like below (two empty folders are in the path). With IZArc I'm able to extract the ZIP file, but then the folder and file stucture is completely messed up. When I use the Powershell command Expand-Archive (as mentioned above), I can successfully extract all the files with the correct folder structure. Best regards, Fabian Link to comment Share on other sites More sharing options...
support Posted June 14, 2018 Share Posted June 14, 2018 Hi Fabian, We're using a pretty copy zip library for this feature. If you use 7-zip does it work as expected? We'll see if there's an update to this library we can apply. Regards Click Studios Link to comment Share on other sites More sharing options...
support Posted June 14, 2018 Share Posted June 14, 2018 Hi Guys, We did notice a small difference between the manual and scheduled backups today, so we've now fixed this and you can open the zip file from both in Windows. It still seems to take a while to open in Windows Explorer, which is really odd, but other zip programs seem to be fine. We'll have this fix in the next release. Regards Click Studios Link to comment Share on other sites More sharing options...
sysadmin-z Posted June 15, 2018 Author Share Posted June 15, 2018 Awesome - thanks for the update. Link to comment Share on other sites More sharing options...
support Posted June 27, 2018 Share Posted June 27, 2018 Just a quick follow up to this - A new release has been published with this fix, sorry for not reporting back earlier! Support Link to comment Share on other sites More sharing options...
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