Turning off Custom Errors

[support]

At some point, if things aren't set up correctly, it's possible you could run into an error message like the one below:

 

 

 

To do this, first ensure no one is using the system, otherwise the next step will forcefully terminate their session.  You can view if there are any active users from the Administration area:

 

 

 

Next, please log into your Passwordstate server and open notepad as Administrator, browse to and open the c:\inetpub\passwordstate\web.config file, and then change the customerrors node to “Off” instead of “On”.  See screenshot below of this:

 

 

 

After saving this, please log back into Passwordstate and try going to the same page again that was generating the error, and this time you should get a more verbose error message.  If the error message doesn't help you identify the issue, please send a screenshot of this to Click Studios via support@clickstudios.com.au and we can help troubleshoot the issue.

 

Regards,

Support