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Turning off Custom Errors

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At some point, if things aren't set up correctly, it's possible you could run into an error message like the one below:

 

runtime.png

 

 

To do this, first ensure no one is using the system, otherwise the next step will forcefully terminate their session.  You can view if there are any active users from the Administration area:

2018-05-23_8-03-16.png

 

 

 

Next, please log into your Passwordstate server and open notepad as Administrator, browse to and open the c:\inetpub\passwordstate\web.config file, and then change the customerrors node to “off” instead of “on”.  See screenshot below of this:

 

webconfig.png

 

 

After saving this, please log back into Passwordstate and try going to the same page again that was generating the error, and this time you should get a more verbose error message.  If the error message doesn't help you identify the issue, please send a screenshot of this to Click Studios via support@clickstudios.com.au and we can help troubleshoot the issue.

 

Regards,

Support

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