Mcsirl Posted September 26, 2017 Share Posted September 26, 2017 Hi Guys, Trying to download the latest version and am getting an incredibly slow download speed. Is there anything that can be done about this or even to get a US\Europe Mirror setup ? Screenshot of download below .... Link to comment Share on other sites More sharing options...
support Posted September 26, 2017 Share Posted September 26, 2017 Hello Mcsirl, Sorry, we're really not sure why the International links between countries is so slow on occasion. We do actually have CDN support now as well, and you can use the URL of https://www.clickstudios.com.au/getupgradefile.aspx for this - it should be a lot faster. Regards Click Studios Link to comment Share on other sites More sharing options...
Haagen IT Partner Posted November 3, 2017 Share Posted November 3, 2017 Hello, I experience the same speed problem and im downloading from Sweden. Here is a traceroute and im beeing routed through USA in not so optimal way. From what i see i´m routed from Stockholm -> US, California -> US, Texas --> US, California --> Sydney, Australia I get about 30-70kb/sec downloading the install files. 5 4 ms 5 ms 9 ms gige-g2-1.core1.sto1.he.net [192.121.80.162] 6 52 ms 29 ms 33 ms 100ge3-2.core1.ams1.he.net [184.105.65.125] 7 30 ms 47 ms 36 ms 100ge9-1.core1.lon2.he.net [72.52.92.213] 8 96 ms 98 ms 99 ms 100ge4-1.core1.nyc4.he.net [72.52.92.166] 9 157 ms 157 ms 157 ms 100ge8-1.core1.sjc2.he.net [184.105.81.213] 10 174 ms 163 ms 158 ms 100ge13-2.core1.sjc1.he.net [184.105.65.113] 11 321 ms 320 ms 319 ms 216.218.139.234 12 313 ms 312 ms 313 ms syd-apt-ros-wgw1-be-20.tpgi.com.au [203.29.134.71] 13 314 ms 314 ms 314 ms 202-7-162-250.tpgi.com.au [202.7.162.250] 14 333 ms 333 ms 333 ms be51.cr2.syd7.on.ii.net [150.101.40.242] 15 315 ms 315 ms 314 ms ae6.cr2.syd4.on.ii.net [150.101.41.124] 16 334 ms 335 ms 334 ms ae16.cr1.adl2.on.ii.net [150.101.33.189] 17 334 ms 334 ms 334 ms te-0-0-0.pe1.adl6.on.ii.net [150.101.33.247] 18 333 ms 333 ms 333 ms 203.122.222.169 19 332 ms 332 ms 332 ms 103-234-60-13.expeed.com.au [103.234.60.13] Maybe this post explains this routing and the high latency lately? =) Thanks HA4g3n Link to comment Share on other sites More sharing options...
support Posted November 3, 2017 Share Posted November 3, 2017 Hi HA4g3n, Yes, that article could explain some slowness, but we've also had some customers complain for a while now that the international links are slow. Either way, the CDN network link should make it a lot faster for customers now who need to upgrade. Regards Click Studios Link to comment Share on other sites More sharing options...
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