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Browser Extension: Build Mismatch Error

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On occasion, we add new features to our browser extensions which also requires an upgrade to Passwordstate. Most recently, we released build 7676 of the Browser Extensions, and Passwordstate.

 

By default, Google and Mozilla pushes down new versions of the extensions to your browser, which forces you to also upgrade your instance of Passwordstate (with Mozilla you can turn automatic updates off if required).

 

If you see a screen similar to the one below, there are one of two things you need to do:
 

Browser1.png


1. Upgrade Passwordstate

You can following one of the instructions in our Upgrade Manual to upgrade Passwordstate - https://www.clickstudios.com.au/downloads/version7/Upgrade_Instructions.pdf

 

2. Recycle PasswordstateApps Application Pool

After you have upgraded Passwordstate, and if you still see this Build Mismatch error, you will need to recycle the PasswordstateApps application pool in IIS. Below is a screenshot of how this can be done. Once done, restart your browser, and browse back to your Passwordstate web site to auto-configure your extension again.

 

Browser2.png

 

 

 

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