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SPF Neutral for Community Emails / No DKIM


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Greetings!  I noticed that emails generated by the Community service don't pass email SPF authentication checks, and also that they aren't being DKIM signed.  As a result, all emails from "Click Studios Community <support@clickstudios.com.au>" will end up in our spam filters and I'm sure other email systems as well.

 

Here is a section from the headers of a recent message:


Received-SPF: neutral (google.com: 202.136.110.111 is neither permitted nor denied by best guess record for domain of support@clickstudios.com.au) client-ip=202.136.110.111;

Authentication-Results: mx.google.com;

       spf=neutral (google.com: 202.136.110.111 is neither permitted nor denied by best guess record for domain of support@clickstudios.com.au) smtp.mailfrom=support@clickstudios.com.au
 
From what I can tell there isn't even an SPF record for the clickstudios.com.au domain.  The DKIM signature isn't critical but ClickStudios should at least have an SPF record configured to validate where email is sourcing from for the domain.
 
Adding an SPF record to your DNS zone file should be fairly easy and quick to resolve I would think.  Thanks in advance.
 
 

Ryan
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