cladmonitor Posted November 9, 2020 Share Posted November 9, 2020 We are testing by deploying PS, so far we are pretty impressed but we have hit a situation which seems to be a show-stopper. We are a Managed Service Provider and have a pretty large helpdesk, we use Remote Desktop Manager and your integration with that is paramount. The need for a new password solution really comes down to rotation but we haven't found a way to accomplish what we want and hope through some wise guidance we can. Specifically, we need a mechanism to expire passwords automatically once viewed without having to check out/in on an interval. Example: Helpdesk user 1 can login to a session in Remote Desktop Manager and as the password has been utilized it is now set to expire in 8 hours(and be rotated). Helpdesk user 2 needs to login, and can but it resets the timer for another 8 hours and so fourth. Link to comment Share on other sites More sharing options...
support Posted November 9, 2020 Share Posted November 9, 2020 Hello cladmonitor, Unfrotunately we do not have this sort of functionality with Remote Desktop Manager, but we do have it with both of our Remote Session Launchers - fully understand that you do not wish to change to using either of those though. Regards Click Studios Link to comment Share on other sites More sharing options...
cladmonitor Posted November 9, 2020 Author Share Posted November 9, 2020 Sigh, understood, looks as if our search continues, thanks! Link to comment Share on other sites More sharing options...
support Posted November 9, 2020 Share Posted November 9, 2020 No worries - sorry we couldn't help. Regards Click Studios Link to comment Share on other sites More sharing options...
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