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GregSmid posted a topic in General SupportHi guys, In the last month or so I've been finding that the Firefox browser plugin can't fill in the login forms of some websites when it has multiple matches to choose from. It does recognize that there are multiple matches, but there's no dropdown box in the dialog box that would normally let me choose one. So far this only seems to happen for a few sites, although I'm starting to see it more and more, including sites that I know used to work. I also haven't had this problem in the Chrome plugin, but it's possible that it just hasn't started happening yet. I use FF as my primary browser so if something is going to go wrong, it'll probably be in FF. I've tried uninstalling the plugin, restarting FF, and then re-installing, but no change. Are there any caches/DBs/etc. that would persist through an uninstall/reinstall of the plugin? Here's an example of a site where I'm having this problem, you might recognize it. ;o) Greg
Hi all, I'm wondering how the URL matching for the plugin works. If a password is saved with a URL of http://www.domain.com, should the plugin be smart enough to fill in the login info to http://www.domain.com/login.html? What about https://www.domain.com? Can we use wildcards to help it out? It seems like it'll fill in non-exact matches for some sites, but not others... I haven't been able to find any real patterns yet. Thanks! Greg
On occasion, we add new features to our browser extensions which also requires an upgrade to Passwordstate. Most recently, we released build 7676 of the Browser Extensions, and Passwordstate. By default, Google and Mozilla pushes down new versions of the extensions to your browser, which forces you to also upgrade your instance of Passwordstate (with Mozilla you can turn automatic updates off if required). If you see a screen similar to the one below, there are one of two things you need to do: 1. Upgrade Passwordstate You can following one of the instructions in our Upgrade Manual to upgrade Passwordstate - https://www.clickstudios.com.au/downloads/version7/Upgrade_Instructions.pdf 2. Recycle PasswordstateApps Application Pool After you have upgraded Passwordstate, and if you still see this Build Mismatch error, you will need to recycle the PasswordstateApps application pool in IIS. Below is a screenshot of how this can be done. Once done, restart your browser, and browse back to your Passwordstate web site to auto-configure your extension again.