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Found 1 result

  1. Issue: We've had a couple of instances where customers were attempting to add a password into a Password List, but when saving the password nothing happens. This can also happen when clicking on a Password Record. Resolution: Upon inspecting the developer tools in the browser, it was determined that when clicking the save button, or when trying to open a Password Record, and Error 413 was being thrown: This error means: “The server is refusing to process a request because the request payload is larger than the server is willing or able to process.” To fix this, the customer added a line to the Nginx configuration file that read “client_max_body_size #MB”, where # = max MB request size. Typically setting this value to 4mb should be suffice, and the default is 1mb. Regards, Support
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