cjohnston

Found it - Under Feature Access we had incorrectly marked specific users as having access to preferences, not the whole organization.

Bumping this, as it hasn't gotten any traction. Is there a setting that would remove menus that have preferences/personal settings from standard end users?

Our non-security administrator users are not able to click their names in the top right corner, nor are they able to see the preferences button on the left bar. I've verified they are set as standard users and I have unchecked under Security Administrators to hide the menus and not disable them. Still no dice. What am I missing? We are trying to get users to be able to set their master password for the browser extension, but the users can't get to the menus.

We have done the upgrade to 9300 and our website application pool was still running. However there are two other application pools, the PasswordstateWinAPI and the PasswordstateApps pools. The PasswordstateApps pool had been disabled. Re-enabling that allowed our users to access the extension and have it prefill normally