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SGauvin

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Everything posted by SGauvin

  1. We've recently upgraded to 8.5 (from 7.6) and I have a user that leverages and extensive amount of Folder. When they click on a Folder, they are presented with the following: They would like to suppress the displaying of the "Folder Properties' and 'External Links' blocks. They use the 'Search Passwords in Folder' and would like to extend / stretch the block containing the results - to make them more presentable (some values are quite long). Is it possible to either suppress these blocks, or rearrange the blocks so they are underneath the base Folder block? Thanks... Scott
  2. Hi, As an interim solution (until we can upgrade) I'm OK with getting the warning, and have to accept it. Please email me the details. Thanks... Scott
  3. Hi, We also recently upgraded to 8556, and are having issues with the Browser Extensions for IE , Firefox and Chrome. We have users that have downloaded the latest extension, and are now not able to use the plugin. Unfortunately our Change Management process does not afford us to quickly upgrade to 8573 - it will take us at least 3 months to turn-around. Is it possible to get a copy of the -1 version of these Browser Extensions (one that works with 8556), so that I can get these workstation working again? Thanks... Scott
  4. We recently upgraded to version 8556 (from 7.6) and when attempting to assign the Account-Type on a new password account the custom Account-Types are not showing in the drop-down. I've attached a pdf that contains snapshots supporting this error. I was able to find a couple of workarounds, but would like to know if there is an 'official' solution on how this should be handled? Workaround #1 - When in the Add New Password form, deselect both the 'Enabled for Resets' and 'Enabled for Heartbeat' options next to Managed Account. When this is done, the custom Account-Types are displayed in the drop-down. Workaround #2 - Modify the Password List Template to deselect the 'Enable Password Reset - allows password resetting with other systems'. When this is done the Managed Account line including ‘Enabled for Resets’ and ‘Enabled for Heartbeat’ no longer shows up in the Add New Password form, and the custom Account-Types are displayed in the drop-down. Thanks... Scott Upgrade_SnapshotsShowingCustomAccountType.pdf
  5. HI, I'm attempting to upgrade to version 8 from 7.6 and I got the following: 2018-11-26 10:20:12 PM - Preparing for upgrade has completed successfully. 2018-11-26 10:38:36 PM - Build 7668 Upgrade Started. 2018-11-26 10:38:36 PM - Build 7668- Step 1 Completed Successfully. 2018-11-26 10:38:36 PM - Build 7668 - Step 2 Completed Successfully. 2018-11-26 10:38:36 PM - Build 7668 - Step 3 Completed Successfully. 2018-11-26 10:38:36 PM - Build 7668 completed successfully. 2018-11-26 10:38:37 PM - Build 7676 Upgrade Started. 2018-11-26 10:38:37 PM - Build 7676 - Step 1 Completed Successfully. 2018-11-26 10:38:37 PM - Build 7676 completed successfully. 2018-11-26 10:38:38 PM - Build 7721 Upgrade Started. 2018-11-26 10:38:38 PM - Build 7721- Step 1 Completed Successfully. 2018-11-26 10:38:39 PM - Build 7721 - Step 2 Completed Successfully. 2018-11-26 10:38:47 PM - Build Process 'Build_7721_CopyPassword()' failed with the following error - Thread+was+being+aborted. ::: +++at+System.Threading.Thread.AbortInternal()%0d%0a+++at+System.Threading.Thread.Abort(Object+stateInfo)%0d%0a+++at+System.Web.HttpResponse.AbortCurrentThread()%0d%0a+++at+Passwordstate.Common.AddDebugInfoData(String+Category%2c+String+DebugInformation%2c+String+EventType)%0d%0a+++at+Passwordstate.Audit.AddAuditing(String+strActivity%2c+String+strDescription%2c+Int32+intPasswordListID%2c+Int32+intPasswordID)%0d%0a+++at+Passwordstate.Upgrade.Build_7721_CopyPassword(String+PasswordID%2c+String+HostID%2c+String+ScriptID%2c+Boolean+ResetStatus%2c+DateTime+LastResetDate%2c+Boolean+AuditRecordFound%2c+String+HostName%2c+String+UserName) 2018-11-26 10:38:47 PM - Build Process 'Build_7721_UpdateNonActiveDirectoryAccounts()' failed with the following error - Thread+was+being+aborted. ::: +++at+System.Threading.Thread.AbortInternal()%0d%0a+++at+System.Threading.Thread.Abort(Object+stateInfo)%0d%0a+++at+System.Web.HttpResponse.AbortCurrentThread()%0d%0a+++at+Passwordstate.Upgrade.Build_7721_CopyPassword(String+PasswordID%2c+String+HostID%2c+String+ScriptID%2c+Boolean+ResetStatus%2c+DateTime+LastResetDate%2c+Boolean+AuditRecordFound%2c+String+HostName%2c+String+UserName)%0d%0a+++at+Passwordstate.Upgrade.Build_7721_UpdateNonActiveDirectoryAccounts() 2018-11-26 10:38:47 PM - Build Process 'Build_7721_Updates' failed with the following error - Thread+was+being+aborted. ::: +++at+System.Threading.Thread.AbortInternal()%0d%0a+++at+System.Threading.Thread.Abort(Object+stateInfo)%0d%0a+++at+System.Web.HttpResponse.AbortCurrentThread()%0d%0a+++at+Passwordstate.Upgrade.Build_7721_UpdateNonActiveDirectoryAccounts()%0d%0a+++at+Passwordstate.Upgrade.Build_7721_Updates() Hoping you can help immediately, before I have to back out. Is there an easy fix/quick fix for this? Thanks. ... Scot
  6. SGauvin

    URGENT - upgrading from 7.6 failed

    Hi, I downloaded and ran build 8556 in our lab environment, and it resolved the upgrade issue. Thank you for all your help. Thanks... Scott
  7. Hi, I'm in the process of upgrading to 8.4 (from 7.6), and would like to take this opportunity to enhance the standard error-pages to include a link to our HA server when our main-server is inoperable (especially for 'Database Connectivity Error'). We currently have an Active-Passive setup for HA. I opened the /passwordstate/error/dbconnectivity.aspx file - thinking this is a likely place to add the reference, but it contains "This is a marker file generated by the precompilation tool, and should not be deleted!". Is it possible to modify the standard error pages? If so, what are the steps to do so? If not, is there another way that the link to the HA server can be provided via PasswordState? Thanks... Scott
  8. SGauvin

    URGENT - upgrading from 7.6 failed

    Unfortunately, as you've experienced with other customers, providing a copy of our database is not an option (even with a NDA). Here are a couple of possible options: 1) Is this something that could be facilitated via a WebEx (or something similar), where your team could access our environment, add the debugging code and execute? In spite of the time difference, I would make myself available 2) As an alternative, provide me with source code with Debugging enabled and I can run it, then provide you with the results. Let me know if either of these would work, or suggest another alternative. p.s. I'm on vacation next week (Dec 10-14), so whatever is decided will have to be executed the week of Dec 17-21 Thanks... Scott
  9. SGauvin

    URGENT - upgrading from 7.6 failed

    Hi Support, I now have an environment that is a replica of production. I attempted the -upgrade- and it failed in the identical spot: 2018-12-05 11:50:42 AM - Build 7721 - Step 2 Completed Successfully. 2018-12-05 11:50:46 AM - Build Process 'Build_7721_CopyPassword()' failed with the following error - Thread+was+being+aborted. ::: +++at+System.Threading.Thread.AbortInternal()%0d%0a+++at+System.Threading.Thread.Abort(Object+stateInfo)%0d%0a+++at+System.Web.HttpResponse.AbortCurrentThread()%0d%0a+++at+Passwordstate.Common.AddDebugInfoData(String+Category%2c+String+DebugInformation%2c+String+EventType)%0d%0a+++at+Passwordstate.Audit.AddAuditing(String+strActivity%2c+String+strDescription%2c+Int32+intPasswordListID%2c+Int32+intPasswordID)%0d%0a+++at+Passwordstate.Upgrade.Build_7721_CopyPassword(String+PasswordID%2c+String+HostID%2c+String+ScriptID%2c+Boolean+ResetStatus%2c+DateTime+LastResetDate%2c+Boolean+AuditRecordFound%2c+String+HostName%2c+String+UserName) 2018-12-05 11:50:46 AM - Build Process 'Build_7721_UpdateNonActiveDirectoryAccounts()' failed with the following error - Thread+was+being+aborted. ::: +++at+System.Threading.Thread.AbortInternal()%0d%0a+++at+System.Threading.Thread.Abort(Object+stateInfo)%0d%0a+++at+System.Web.HttpResponse.AbortCurrentThread()%0d%0a+++at+Passwordstate.Upgrade.Build_7721_CopyPassword(String+PasswordID%2c+String+HostID%2c+String+ScriptID%2c+Boolean+ResetStatus%2c+DateTime+LastResetDate%2c+Boolean+AuditRecordFound%2c+String+HostName%2c+String+UserName)%0d%0a+++at+Passwordstate.Upgrade.Build_7721_UpdateNonActiveDirectoryAccounts() 2018-12-05 11:50:46 AM - Build Process 'Build_7721_Updates' failed with the following error - Thread+was+being+aborted. ::: +++at+System.Threading.Thread.AbortInternal()%0d%0a+++at+System.Threading.Thread.Abort(Object+stateInfo)%0d%0a+++at+System.Web.HttpResponse.AbortCurrentThread()%0d%0a+++at+Passwordstate.Upgrade.Build_7721_UpdateNonActiveDirectoryAccounts()%0d%0a+++at+Passwordstate.Upgrade.Build_7721_Updates() What are the next steps to determine the cause? p.s I can restore the Application and Database at will, so further debugging can be performed if necessary. Thank... Scott
  10. SGauvin

    URGENT - upgrading from 7.6 failed

    First to answer the comment from 'Buckit', yes we did test the upgrade in our lab but we did not have a true replica of the production setup (for the lab we had both the Application and DB on the same server. and in production these are on different servers), and we did not have a production copy of the data. I'm now creating a replica of our production setup (both on virtual-servers). We've restored the production database into the Database_labvn. We also cloned the production Application server into a Application_labvm and modified the web.config to point to the Database_labvm. On the Application_labvm, is there a file where I can modify the URL (https://hostname:9119) so that it points to the Application_labvm and not production (example https://Application_labvm:9119)? Thanks... Scott
  11. SGauvin

    URGENT - upgrading from 7.6 failed

    Thanks for the quick reply - we successfully backed out as we don't have AV on this server. What are our next steps, to identify the issue? Is there anything I could provide that would help? FYI - I took a backup of the database (in case it can provide some insight) along with a backup of the inetpub\passwordstate. I will likely set-up a lab-environment to replicate production tomorrow (as it is 11:50pm local time). Thanks... Scott
  12. Hi, I appreciated the 'quick' reply but your answer does not make sense to me, at least not in the situation I provided. The DATABASE is 'down' so there is no way the information being presented comes from the database. Here is a snapshot of the screen that I am referring to: On this error page it has an embedded link 'Passwordstate Web Site' (which has a URL reference) - as the database is 'down' I'm assuming this must be coming from a property-file or somewhere else on the file-system. Can you verify where this is sourced? p.s. I'm not necessarily looking for a solution that is dynamic, I'm OK with making manual modifications. Thanks... Scott
  13. Hi, In the version I have installed (v7.6) I have the System Setting option called "Enable the 'Toggle Visibility of Web API IDs' menu for Password List Administrators only", and currently have it set to YES. The problem I have is that ONLY users with 'Administrator' access can see it. I would like to grant users with 'Modify' access to be able to see it too [ I would like to give these users access without having to elevate their privileges to 'Administrator'').
  14. SGauvin

    Customizing the Passwords Grid Layout

    I don't understand why the displaying of these columns can NOT be controlled by the User. If someone choose not to display the columns on a PasswordList, it should not prevent the system from functioning properly. Is this something that could be implemented in a future release?
  15. SGauvin

    Customizing the Passwords Grid Layout

    I've removed some columns from being displayed (via Screen Options), and then was able to resize columns. I could have up to 10 columns, which still allowed you to adjust the columns slightly (it appears there is a -default- minimum size that gets applied that prevents a column from being sized smaller than 'X') This is one step closer to a solution. There are four columns (actually five, but 'Action' is mandatory) that automatically appear in the Password List: 'Password Last Updated', 'Heartbeat', 'Managed' and 'Tasks'. These are not listed under 'Screen Options' - is there a way to prevent these from being displayed (either by User or Globally)? If these can be removed it would allow a user to select more relevant columns.
  16. SGauvin

    Customizing the Passwords Grid Layout

    Sorry for taking so long to respond - was working on a massive production implementation (while also doing a SANS Certification). Things are slowing down, so I have some cycles to look at lower priority stuff again. There are 11 columns visible in the PasswordLists, and the screen resolution is 1366 X 768. If you need anything further, just let me know.
  17. In our organization we have a Production Control team that has close to 100 PasswordLists, and they have been automating their processes to use PasswordState's API to retrieve account passwords. The challenge tis team faces is remembering the APIKey associated to each PasswordList. Due to the power the APIkeys provide they do not want to store a list outside of PasswordState. Is there a way within the UI to query for a specific APIKey or PasswordListID? If not, how would I convert the binary-value of the APIKey via a sql-query?
  18. SGauvin

    Customizing the Passwords Grid Layout

    Here are the replies to your questions: Q: Does this happen for all columns, or only certain columns - I'm assuming all? A: Yes this happens for all columns Q: If you start Chrome in incognito mode, does it still happen? A: Yes this happens in incognito mode too Q: Does deleting records from GridSettings related to my account help? A: There were records in GridSettings and after deleting them and restarting the browser, there was no difference.
  19. SGauvin

    Customizing the Passwords Grid Layout

    I got 6 other people to try Resizing, and they are all experiencing the same issue. In your testing facilities, do you have the ability to replicate our configuration? WE have a three PasswordList Templates defined - "Standard Settings", "Production Lists" , and "Enhanced Security". Under the User Account Policy we have defined a "Standard Policy" and within it assigned the "Standard Settings" to the " When creating new Shared Password Lists " and "When creating new Private Password Lists" properties (under the policy_list_options tab). The Standard Policy gets applied to all users. When you create a new PasswordList, you must choose from one of these three available PasswordList Templates. Looking forward to getting a workable solution for this issue.
  20. SGauvin

    Customizing the Passwords Grid Layout

    I've tried this on the following 3 browsers, which all exhibited the same behavior - Chrome (version 52.0.2743.116 m) , Firefox (version 45.3.0) and Internet Explorer (version 11.0.9600.18426). I am running a workstation with Windows 7 Enterprise - Service Pack 1. I've opened the Developer Tools and didn't see anything that alerted me to the problem. I am able to successfully resize at the Password Home and Folder screen levels, so I don't think it is a JavaScript error otherwise these wouldn't work either.. It is the actual PasswordLists level that won't resize. Reordering the columns works, it is just the resizing that doesn't work. I click and hold down the left-mouse button, and while dragging it I get the popup that displays Width: ### pixels. However when I release the mouse button nothing happens, everything remains unchanged. There is no need to Save Grid Layout, as nothing changed, I'm puzzled as to why it would work on Password Home and Folders, but not on the actual PasswordLists.
  21. SGauvin

    Customizing the Passwords Grid Layout

    I am currently running PasswordState V7.6 (Build 7646) - and the resizing on passwordlists doesn't appear to be working. The resizing of column on the Password Home work, but if I try to resize any of the actual PasswordLists (private or shared) I can hover-over the column and drag it to make it bigger/smaller but it does nothing. I am able to move columns around, but not resize them. Is this a known issue? Or is there a system setting I possible missconfigured? Any insight would be appreciated.
  22. This may be better suited as a Feature Request, but I'll start here first. We are currently using v7.6 (Build 7646) - and I have a co-worker that is leveraging the API (specifically the /api/passwords). The results are Name:Value pairs, each surrounded by double quotes (" "). The challenge is that if the Value actually contains the double-quote character it gets escaped with the backslash (\) character. This is making it difficult (but not impossible) to automatically parse the data. Command used: https://testMyApi:9119/api/passwords/1234?apikey=19ab2c3d4e567f8ab9012a2345b6cd789 Results: [{"PasswordID":1234,"Title":"Test Account","UserName":"user_1","Description":"","GenericField1":"","GenericField2":"","GenericField3":"","GenericField4":"","GenericField5":"","GenericField6":"","GenericField7":"","GenericField8":"","GenericField9":"","GenericField10":"","AccountTypeID":0,"Notes":"Testing API<br /><br /><br />","URL":"","Password":"f0r\"tress","ExpiryDate":"","AllowExport":true}] Is there a way to configure the API to not surround the Name:Value pair by double quotes? If not, can the API be enhanced to remove the double-quotes all together (or is there any reason why it is required)?
  23. I've created a User Account Policy and under the Password List Options [tab] assigned the < When creating new Shared Password Lists, base the settings on the following Template's settings > and <When creating new Private Password Lists, base the settings on the following Template's settings> to Standard Settings - Template (which I've defined under the Password List Templates). When I attempt to create a Private Password List it doesn't use the Standard Setting - Template. Note: When I create a Share Password List it does use the Standard Setting - Template. I can provide screen-shots if that would help, just let me know. Thanks .... SG
  24. I am currently using v7.6 (Build 7646). 'Yes' I have logged out and back in numerous times, and I know the User Account Policy is in effect because it works for the Shared Password List. Thanks... SG
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