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  1. Like
    support got a reaction from TravisC in Extension from Edge does not autofill the name   
    Hi Everyone, We have released a new build of Passwordstate today, build 9823 which should fix this issue.  We have also had to submit a new extension to each of the stores, so you'll need to wait until your browser automatically updates those extensions before testing this again.
     
    Chrome and Firefox seem to be pretty instant in terms of approving the new extensions, but Edge seem to work on a 7 day schedule...Date of writing this post is 19th October in Australian time.
     
    Please let us know if this doesn't help!
     
    Regards,
    Support
  2. Like
    support got a reaction from D. Höfer in Additional Auto-Fill Values and URL for Browser Extension   
    Hello,
     
    We do have a feature for this already. If you have specified generic fields on your Password Lists to store additional data, you can map these fields in the browser extension.

    Please see following document which describes the field mappings - https://www.clickstudios.com.au/downloads/version9/Browser_Extension_Manual.pdf

    Regards
    Click Studios
  3. Like
    support got a reaction from Renato.Mucciarelli in Backup failing after upgrade to V9.8 (Build 9811)   
    Hi Everyone,
     
    This unfortunately is a bug in 9811.  In this build, we upgraded the .dll library we use to zip up the backups, and for some reason this new library won't zip the file because it found a new file that is in use within the Passwordstate install folder.  Only some of our customers are seeing this.
     
    We'll have this patched in the next build of Passwordstate we release, but for now please contact support and we can give you the custom instructions that KC_BREC mentioned above: https://www.clickstudios.com.au/support.aspx
     
    Regards,
    Support
     
     
     
     
  4. Like
    support got a reaction from mfc166 in Free license no response   
    Hello mfc,
     
    We've just responded to your request, asking for the desired Registration Name for your license keys - below is an example of what we request from all customers, and we need you to fill out these details.

    "I would like to continue using the Free 5 User version of Passwordstate, and are requsting a license key made out to the following Registration Name:
     
    Registration Name: <Enter Your Desired Registration Name Here> "

    Regards
    Click Studios
  5. Like
    support got a reaction from Eritherium in Sync users from Azure AD   
    Hello Valentijn,
     
    This feature will be coming in version 10.

    Regards
    Click Studios
  6. Like
    support got a reaction from Mordecai in Password Reset Dependency - Update multiple records with the same password   
    Topic:
    In this forum post we'll describe how you can update multiple records with the same password, by using a Password Reset Dependency and a Powershell API script.  Passwordstate has the ability to copy and link password records between two Password Lists, but this means everything with these two records is identical, including the username.
     
    If you have some requirement to have the same password to log into two different systems, but with different usernames, this forum post will guide you how to do this.
     
    First, let's take a look at these two Password Records.  Our goal here is to trigger a reset on "Passwordstate Service Account" record, and then have our API script automatically update the "Passwordstate Sharepoint Account" password to be the same value.  Take note of the PasswordID for this second record:

     
    Now, let's browse to the Powershell Password Resets page:

     
    Add a new Blank Script:

     
    And then click on this new script to open the editor.  Paste in the code of your choice.  The code in this screenshot below will be copied in at the end of this post for your reference. In the screenshot below, you can see you have a number of Variables you can insert into your script.  These values are pulled directly from the master Password Record, and in this example, I'll be using the [NewPassword] variable.  This just means, when the password for the master record is reset through the User Interface, then that new password it is reset to will be passed to your script:

     
    We'll now add in a new Password Reset Dependency on the master record:

     
    Click the Add Dependency button:

     
    And select the Custom Script you wrote.  Also, ignore the Windows Account Dependency type, and Save this config:

     
    The Master Password now has "1" dependency, and triggering a Password Reset on this master record will proceed as per normal and queue up the reset.  In this example, it's also going to reset the password for the account in Active Directory:
     

     
    Once the master password has successfully reset, it will trigger your Powershell API Script, which  in turn triggers a new password reset on the Sharepoint account:
     

     
    And the end result of the two successful Password Resets, means these two separate accounts, will have the same password:

     
     
    Powershell Code to Update an Existing Password, using the Standard API (Requires API Key)
     
    $PasswordstateUrl = "https://passwordstate.clickdemo.com"

    # Define values for the Password List in below array
    $Body = @{
        PasswordID           = "1045"
        Password           = [NewPassword]
    }
    # Convert Array to Json
    $jsonData = $Body | ConvertTo-Json
    # Execute the command
    $FullUrl = "$PasswordstateUrl/api/passwords"
    Invoke-Restmethod -Method Put -Uri $FullUrl -ContentType "application/json" -Body $jsonData -Header @{ "APIKey" = "8c5423d3e9a7bf6ad6cf8e457392b3d6" } 
     
     
    Regards,
    Support


  7. Like
    support got a reaction from Digital Dynamics in Export One Time Codes   
    Hi Guys,
     
    We've finished this feature, and it will be available in the next build - about 1 to 2 weeks time.

    Regards
    Click Studios
  8. Like
    support got a reaction from MKay in Export One Time Codes   
    Hi Guys,
     
    We've finished this feature, and it will be available in the next build - about 1 to 2 weeks time.

    Regards
    Click Studios
  9. Sad
    support got a reaction from mathijsP in Improve performance of copy to clipboard   
    Hello Mathijs,

    With that video you linked to, it is not taking more than 1 second - as soon as you see the Clear Clipboard button appear, the contents is in the clipboard.

    We have optimized this updated feature as much as we can, and we will not compromise on security and revert back to the older client side method.

    If you are seeing performance issues, then please see this forum post for suggestions - https://forums.clickstudios.com.au/topic/15217-delayed-copy-button-action-when-upgrading-to-9653. In our environments, the process takes approximately 300ms.

    Regards
    Click Studios
     
  10. Like
    support got a reaction from JeffS in Export One Time Codes   
    Hi Guys,
     
    We've finished this feature, and it will be available in the next build - about 1 to 2 weeks time.

    Regards
    Click Studios
  11. Like
    support got a reaction from JeffS in Export One Time Codes   
    As of build 9360 One Time Codes cannot be exported from the system, when exporting passwords from a List.  This feature request is to add in OTP codes when performing an export to CSV.
  12. Like
    support got a reaction from Coupe in App server uninstallation   
    Hello Mark,
     
    We need to update the wording on this screen, as it has not been done since we've added the App Server feature.

    The message is referring to the 'Primary Server' Server Role, you see on this screen. So there are no issues with you deleting the App Server role here.

    Regards
    Click Studios
  13. Like
    support got a reaction from D. Höfer in Cant Upgrade from 9727 to 9737 - Thinks we're on version 8995 or older   
    Hello,
     
    The forums is designed for customers to help each other out, and please log your support ticket here if you require some help from us - https://www.clickstudios.com.au/support.aspx

    Regards
    Click Studios
  14. Like
    support got a reaction from Sarge in Associate Multiple Hosts with Password Entry for Password Resets   
    Hi Sarge,
     
    Thanks for your request. We understand this is a limited use case, but we can't really be working on new features that goes against best practice - we hope you understand.
     
    This would also be requiring a large architectural change for object relationships within our software.

    Regards
    Click Studios
  15. Like
    support got a reaction from marpheus in Change a private Passwordlist into a shared one   
    Hello Marpheus,
     
    Your recent question does not seem to relate to your original question, but to answer it, no - you cannot do this. We have other protections in place.

    We also encourage customers to ensure unauthorized users do not have administrator access to the web server and database server. This recommendation is no different to any other software.

    Regards
    Click Studios
  16. Like
    support got a reaction from marpheus in Change a private Passwordlist into a shared one   
    Hello marpheus,
     
    We can confirm that Click Studios has no access to your Passwordstate environment in any way.

    We also no longer support that method of converting Private Password Lists to shared ones. Instead, please see feedback below:
     
    As of the release of Passwordstate V9 Build 9455 Click Studios no longer supports the Restricted Feature enabling Security Administrators to convert Private Password Lists to Shared Password Lists.  This applies in the following cases;
     
    In V9 Build 9455 the Generate Request code functionality for converting Private Password Lists has deprecated For all Versions and Builds prior to 9455 we will no longer supply the corresponding unlock code for this conversion  
    We have made this change for security and compliance reasons, and, the change has been requested by many Enterprise customers globally.  There are still two valid approaches to convert Private Password Lists to Shared Password Lists, those being:
     
    You request your user perform this action themselves as per the menu in the screenshot below, or, You liaise with your Human Resources or equivalent department to have the user account password reset.  Then log in as them and perform the conversion mentioned above.  
    How to Convert a Private Password List:


    Regards
    Click Studios
  17. Like
    support got a reaction from Vincent in Importing KeePass data into Private Lists   
    Issue:
    Passwordstate's Keepass import process will set up and create shared Password Lists, and then import passwords into them according on how you have your Groups set up within Keepass.  If you need to import a user's Keepass data into a Private Password List, this is a slightly different process listed below.
     
    Process:
    Export your KeePass data to a CSV file:


     
    Create a new Private Password List, and possibly select the "Web Site Logins" template, this way it enables the URL field on the Password List, which will allow you to import Entries from KeePass that have a URL set.

     
    Next, go to Import Passwords, and choose the CSV File into Single Password List type:

     
    Search for, and select your Private List, and Generate a new CSV Template:

     
    Copy all data from the KeePass Exported CSV across to your Passwordstate CSV Template, and save these changes:

     
    On the Import Data tab, select the CSV Template that contains all the new data, and choose Import:

     
    You should see a successful result:

     
    And all Passwords are now added into your List:

     
     
    Regards,
    Support
  18. Like
    support got a reaction from VinceC in Support for Modern Authentication to help sending emails from Office 365   
    Hi All,
     
    We've release build 9627 with this new feature, so please upgrade and let us know if you have any issues.

    Regards
    Click Studios
  19. Like
    support got a reaction from Goossens in List Permissions in API   
    We would like to be able to extract a list of individual password permissions via API. Right now, we can only add/update/delete, but not get the current permissions.
     
    This would be a great help in our work to automate permissions handling via active directory for thousands of service accounts and similar if we were able to also get any current permissions.
     
    Perhaps, it could be included as part of the data that's returned by the 'Retrieving a password' function, as a nested array. If we use  the example in your API documentation, it could look something like this (See bold text at bottom):
     
     
    GET 'https://passwordstate/winapi/passwords/46411'
        # Response
        HTTP/1.1 200          
        [
            {
                "PasswordID": 46411,
                "Title": "forum4",
                "Domain": "",
                "HostName": "",
                "UserName": "login2",
                "Description": "My login to forum4",
                "GenericField1": "loginasa",
                "GenericField2": "",
                "GenericField3": "",
                "GenericField4": "",
                "GenericField5": "",
                "GenericField6": "",
                "GenericField7": "",
                "GenericField8": "",
                "GenericField9": "",
                "GenericField10": "",
                "GenericFieldInfo": [
                    {
                        "GenericFieldID": "GenericField1",
                        "DisplayName": "Pin Number",
                        "Value": "0000"
                    },
                    {
                        "GenericFieldID": "GenericField2",
                        "DisplayName": "Surname",
                        "Value": "Reznor"
                    }
                ],
                "AccountTypeID": 0,
                "Notes": "",
                "URL": "http://www.microsoft.com",
                "Password": "ZHn#3+A^yc",
                "ExpiryDate": "23/08/2012",
                "AllowExport": true,
                "AccountType": "",
                "OTP": "",
                "Permissions": [
                    {
                        "UserID": "domain\\User1",
                        "Permission": "M"
                    },
                    {
                        "UserID": "domain\\User2",
                        "Permission": "V"
                    }
                ]
            }
        ]
     
     
  20. Thanks
    support got a reaction from razvan in Change the password on Cisco small busyness switches (SG250 series)   
    Hi Razvan,
     
    I've just had a quick look on how to remove the double logon, and possibly this might help?  Not sure as mentioned above, we don't have a switch to test on.  Can you try running these commands on your switch, and does this get rid of the double logon?
     
    config t
    ip ssh password-auth
     
     
    Regards,
    Support
  21. Like
    support got a reaction from Clayton Webb in Remove Brute Force logins locks with the API   
    User would like the ability to remove the brute forced IP addresses using the API.
  22. Like
    support got a reaction from Bradley in Remove Brute Force logins locks with the API   
    User would like the ability to remove the brute forced IP addresses using the API.
  23. Like
    support got a reaction from Svenno in Export One Time Codes   
    As of build 9360 One Time Codes cannot be exported from the system, when exporting passwords from a List.  This feature request is to add in OTP codes when performing an export to CSV.
  24. Thanks
    support got a reaction from bard in Delete multiple users   
    Hi Bard,
     
    Please select multiple users and delete as per screenshot below:
     

     
    Regards,
    Support
  25. Like
    support got a reaction from Vincent in Issue installing Gateway   
    Okay - thanks for letting us know.

    Regards
    Click Studios
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