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  1. Thanks
    support got a reaction from Rael in Can't get AD authentication to work   
    Hi Rael,

    The issue here is that you did not select the 'Active Directory Integrated' version of Passwordstate when you installed it, instead you selected 'Forms-Based' Authentication. So we have two options here:
    You reset the installer, and install again - https://www.clickstudios.com.au/community/index.php?/topic/1663-resetting-the-passwordstate-setup-process/ Or you download this document and migrate from forms to AD - depending on whether you have much data in the system, the option above might be quicker - https://www.clickstudios.com.au/downloads/Forms_to_AD_Migration.pdf We hope this helps.

    Regards
    Click Studios
  2. Thanks
    support got a reaction from raymix in Override AD Synced field(s)   
    Hi All,
     
    This has been added in build 8729, released today.

    Regards
    Click Studios
  3. Like
    support reacted to tburke in Update failure, permisions?   
    This was helpful, thank you!
  4. Like
    support got a reaction from GregSmid in Password Extension: Fill on click instead of auto fill   
    Hey Everyone,
     
    Just a quick message to say we are very close to releasing a beta of our new Chrome extension.  Possibly in the next couple of weeks, and this feature is in the new version:)
     
    We'll be announcing the beta release on Social Media soon, and we'll report back here to, and you are all welcome to test it out.
     
    Thanks again,
    Support.
  5. Like
    support got a reaction from tburke in Security architectural diagram   
    Hi Everyone,
     
    We've now published a document at the link below, and will update this if necessary:
     
    https://www.clickstudios.com.au/downloads/version8/Passwordstate_Open_Port_Requirements.pdf
     
    Regards,
    Support
  6. Like
    support got a reaction from GregSmid in Password Extension: Fill on click instead of auto fill   
    Hey Everyone,
     
    Just a quick message to say we are very close to releasing a beta of our new Chrome extension.  Possibly in the next couple of weeks, and this feature is in the new version:)
     
    We'll be announcing the beta release on Social Media soon, and we'll report back here to, and you are all welcome to test it out.
     
    Thanks again,
    Support.
  7. Like
    support got a reaction from parrishk in multiple authentications   
    Hi Alan,
     
    Thanks for your enquiry and yes this is possible.

    Navigate to the screen Administration -> System Settings -> Allowed IP Ranges tab, specify your "trusted" internal IP ranges, and then select an alternative authentication option is accessed from and IP Address which is not trusted.
     
    We hope this helps, and please let us know if you have any further questions about this.

    Regards
    Click Studios
  8. Like
    support got a reaction from parrishk in HTTP Security Headers   
    Hi Guys,
     
    We've add most of these in for the next release, except for Content-Security-Policy - we'd need to do some more investigation/testing to know whether this would impact anything.

    Regards
    Click Studios
  9. Thanks
    support got a reaction from parrishk in HTTP Security Headers   
    Hi Guys,
     
    We've added the mentioned security headers in build 8600.
     
    Regards
    Click Studios
  10. Thanks
    support got a reaction from Fabian Näf in Automatical clearing of the notifications area   
    Hi Guys,
     
    Just letting you know that we've released build 8627 today, which includes your request mentioned above.
     
    Thanks for the suggestion - we appreciate it.

    Regards
    Click Studios
  11. Thanks
    support got a reaction from Kurt in Client Based Launcher launches multiple sessions   
    Hi Kurt,
     
    We've seen this a couple of time before if customers have tried to install the launcher more than once - because a configuration file is changed during the install, the uninstaller does not remove it unfortunately.
     
    Can you uninstall the launcher, manually delete the folder C:\Program Files (x86)\Passwordstate Remote Session Launcher, and then re-install the launcher again.

    This should fix it for you, but please let us know if it does not.

    Regards
    Click Studios
  12. Thanks
    support got a reaction from brett8187 in Default to user's private safe when using addon   
    Hello,
     
    At the moment it is not possible, but it is coming in new versions of the browser extension - we should have a Chrome beta available soon, with Firefox being worked on whilst the Chrome beta is underway.

    Regards
    Click Studios
  13. Like
    support got a reaction from sachin in Password field - reference to another password   
    Hello bsom,

    Unfortunately we have not looked into this further, due to the amount of other requests we have - and this would require a reasonably large redesign to support this.

    If you're wanting to use our browser extensions for logging into sites, then it will require separate password records for this, and the generic fields won't help unfortunately.
     
    For the comment above, you can store all web site logins in the one Password List - you don't need to create different ones. Sorry If I've misunderstood what you mean here.

    And again sorry, it is only possibly to have 10 generic fields - with 19 fields in total, we expecting this to be more than enough to store password credentials

    Regards
    Click Studios
  14. Like
    support got a reaction from parrishk in Remove "HiddenGoogleSecretKey" from HTML Source   
    Hi ParrishK,
     
    We've just updated this in one of the latest builds, and the secret is no longer visible to Security Admins.  Please see screenshot below.  Security Admins can now clear the key, which will generate a new QR code the next time the user logs into Passwordstate.  We've made this change to YubiKey, One Time Password and Google Authenticator authentication types.
     

     
     
    If you can perform an upgrade this issue will be fixed:)
     
    Regards,
    Support
  15. Like
    support got a reaction from GregSmid in Browser plugin - multiple password fields   
    Hi Greg,
     
    Sorry, but this is not possible - we only support the two fields for now, but are planning on looking into this in the future.

    Regards
    Click Studios
  16. Thanks
    support got a reaction from Kurt in Scheduled backups not running   
    Yes, at least one of your servers should always be set to 'False', otherwise the Passwordstate Windows Service will not perform any processing.
     
    Can you please change this, then restart your Passwordstate Windows Service, and this will fix it for you.

    Regards
    Click Studios
  17. Thanks
    support got a reaction from GregSmid in Browser extension issues since recent update   
    Hi Greg,
     
    This is the first time we've seen an issue like this, where the URL field is configured in such a way. If we see more instances of user's making this sort of error, then we can definitely look into it. You can also leave the URL field blank if you do not make it mandatory, or deselect the URL field altogether on the Password List.

    Thanks
    Click Studios
  18. Thanks
    support got a reaction from Fabian Näf in Automatical clearing of the notifications area   
    Hi Guys,
     
    Just letting you know that we've released build 8627 today, which includes your request mentioned above.
     
    Thanks for the suggestion - we appreciate it.

    Regards
    Click Studios
  19. Thanks
    support got a reaction from BHillebrand in Automatical clearing of the notifications area   
    Hey BH,
     
    No issues at all, and maybe we shouldn't be so sensitive ourselves. We're only a small company, and the hundreds of outstanding feature requests we have can be quite stressful at time, as we want to keep all customers happy - but this is our issue not yours.
     
    I'm happy to report that we've now finished this fix for you for the next release, which is scheduled for early next week. I'll post back here again as soon as we release the next build.
     
    Thanks again, and have a great weekend.

    Regards
    Click Studios
  20. Thanks
    support reacted to BHillebrand in Automatical clearing of the notifications area   
    Hi Support,
     
    Thank you for taking my call today regarding this request and your most recent response. Apologies if my reply came across as a bit harsh; All of us are passionate about IT, the products and services we use - Generally speaking we really enjoy using Passwordstate, but the notifications area needed some additional work to be as awesome as the rest of the product. To that end, it's great to know that Click Studios are going to action this feature request and I very much look forward to seeing this feature request being delivered in a future release.
     
    Regards,
    BH
     
    PS: More than happy to delete the emails myself, but it would be exceptional if you guys could look at that feature in the future. 
  21. Thanks
    support got a reaction from BHillebrand in Automatical clearing of the notifications area   
    Hey BH,
     
    No issues at all, and maybe we shouldn't be so sensitive ourselves. We're only a small company, and the hundreds of outstanding feature requests we have can be quite stressful at time, as we want to keep all customers happy - but this is our issue not yours.
     
    I'm happy to report that we've now finished this fix for you for the next release, which is scheduled for early next week. I'll post back here again as soon as we release the next build.
     
    Thanks again, and have a great weekend.

    Regards
    Click Studios
  22. Like
    support got a reaction from Sarge in Automatical clearing of the notifications area   
    Hello BHillebrand,
     
    Thanks for your feedback. With our Notifications, we do not track specifically against 'Requests for Access', so there is no direct correlation between the notification and a specific Request for Access. But we could look into that for you, since you asked so nicely
     
    For the email's you receive for these notifications, are you also wanting us to do something for that, or are you able to delete those yourself - assuming you are using the defaults where emails are sent for this.
     
    Regards
    Click Studios
  23. Like
    support got a reaction from Fabian Näf in Have I been Pwned warning message   
    Hi All,
     
    Today we have released build 8600 of Passwordstate, which includes a few new haveIbeenpwned features:)  Here's a list:
     
    1. New report which queries all shared Passwords in your system against the haveIbeenpwned database, and advises which ones to change

     
    2. A new tool to check passwords against the online haveibeenpwned repository

     
    3. Also a new icon on Password Lists to quickly check the current password against the online repository:

     
    4. If you have this option unchecked on your Password List, and are using the haveibeenpwned online repository under Administration -> Bad Passwords, then the user will get a warning about the password being compromised before they click Save.  It's up to the user if they want to Save or not:

     

     
    5. You can run a Report at a Password List Level to show which Passwords in that list have been compromised.  This is handy for users who have Private Password Lists they want to check against.

     
     
    We hope this helps!
     
    Regards,
    Support
  24. Thanks
    support got a reaction from Fabian Näf in Passwordstate 8.6 (Build 8600)   
    Hi Everyone,
     
    Today we have release build 8600, which includes 20 new updates, and 7 bug fixes. Full changelog can be found here - https://www.clickstudios.com.au/passwordstate-changelog.aspx.
     
    Regards
    Click Studios
  25. Like
    support got a reaction from HA4g3n in Passwordstate Support Information Script   
    To help us troubleshoot your issue, it is very handy for us to know certain information about your Passwordstate website, database, and the infrastructure that is is running on.  To help speed up our support response times, we've developed a Powershell script that will collect some information about your environment. 
     
    To run this script:
    Please download the script from here: https://www.clickstudios.com.au/downloads/serverinfo.zip Extract the zip file and save the ServerInfo.ps1 file on your Passwordstate web server Open Powershell ISE "As Administrator" and open your ServerInfo.ps1 file Run the script, and it will prompt you for a path to save the output. When the script has finished it will create a ServerInfo.zip file on your disk.  Please email that back to support@clickstudios.com.au  
    We have tried tried not to collect any data about your environment that is sensitive, and below is full disclosure of what the script is doing:
     
    This script will not make any changes to your server, or Passwordstate environment Information it collects from your web server is as follows: All Installed Programs on your server Name of your web server Last time your web server was rebooted Free disk space and free memory on your web server A check to see if your web server is a part of a domain, or a workgroup What language the web server is in Information about your Passwordstate App Pools in IIS - Names, Path and Identity Type Installation path of your Passwordstate website Passwordstate web bindings in IIS List of certificates names on the web server, and who they are issued by Powershell version Information about Passwordstate services - If they are running and who is the logon identity Passwordstate folder permissions Event Log errors from the Application Event log Information from the web.config file - database server name, SQL instance, database name, setup stage and passivenode values.  We also query the username and password out of the connection string, but do not store this anywhere.  We only use this information temporarily to connect to your database and gather the information in the section below  
    Information it collects from your database is as follows: How many password lists and passwords Names of Password Lists and tree path Count of auditing records Count of total users in the system Count of total Security Groups Database Build Number, Base URL and Fips Mode  
    **NOTE** if your web.config file connections string and AppSettings section is encrypted, we simply skip that section and do not collect any data from your database.
     
    If you are not comfortable with providing Click Studios any of this information, we can send you a modified script with any parts you deem too sensitive removed.  We will still also help you as we always if you do not feel 100% comfortable running this script. 
     
    Regards,
    Click Studios
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