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Everything posted by support

  1. In March 2018 we will be releasing a new Remote Session Launcher - Includes support for RDP, SSH, session recording, session proxy and completely web based. See teaser trailer here: https://youtu.be/JfIbKKfjihA We hope you all get some good use out of it:) Regards, Support.
  2. Flash, what's that It's compatible with all HTML browsers, but does require JRE to be installed on your web server. Nothing on the client is required.
  3. AD integration

    Hi expat1000, Can you let us know what sort of AD integration you are interested in, and then we can point you do the correct information i.e. are you wanting users to login with their AD account, or are you wanting to perform Password Resets on Active Directory accounts. And yes, when we first install Passwordstate it is using HTTPS - using a self-signed certificate. By default Self-Signed certificates are not trusted by the browser, but we have instructions in our installation guide (which comes with your download) to show you how to trust it. Ideally you should be assigning your own trusted SSL certificate to the site in IIS. Regards Click Studios
  4. Hi Greg, Thanks very much for letting us know Regards Click Studios
  5. Thanks Buckit - looks like we've also got a lot more learning to do
  6. SSL redirect

    Hello, During the install, the default port specified is 9119 - and this should have created a binding with your certificate on this port. I believe the reason port 443 was not created, was because you did not change the default binding of 9119 to 443. You can now delete 9119 since you have 443 working. Regards Click Studios
  7. SSL redirect

    Here you go:
  8. Okay - thanks. We'll have a look at the other post.
  9. LDAP over SSL

    Thanks Guys
  10. Hello Everyone, In a recent virus definition update on Windows Server 2016, Windows Defender seems to be quarantining the file c:\inetpub\passwordstate\bin\AgileDotNet.VMRuntime.dll for some customers - this does not seem to affect other operating systems at this stage. When this happens, it will prevent access to Passwordstate. This is a false/positive by Microsoft, as you can see from the scan below from virustotal.com. if you experience this issue, please follow section '5. Manual Upgrade Instructions' in the following document to update all files again - https://www.clickstudios.com.au/downloads/version8/Upgrade_Instructions.pdf We also recommend setting up an exception in Windows Defender, to prevent this from occurring again, until we can organize with Microsoft to fix this. Regards Click Studios
  11. Hi Buckit, Yes it will - we keep track of the last Audiit record sent, and if it errors it will just start from the last successfully sent record. Regards Click Studios
  12. Hello TJ, We've released Build 8256 today, and added support for your request above. This can be changed on the screen Administration -> System Settings -> Password Options tab. Regards Click Studios
  13. Hello All, We've released Build 8256 today, which allows you to now specify TCP for sending Auditing data to Syslog servers. This can be enabled on the screen Administration -> System Settings -> Proxy & Syslog Servers. Regards Click Studios
  14. LDAP over SSL

    Hi Everyone, We've released Build 8256 today, which now supports LDAP over SSL (LDAPS) for communicating with Active Directory. This can be enabled/disabled per domain, on the screen Administration -> Active Directory Domains. Regards Click Studios
  15. Hi Everyone, Today we have release build 8256, which includes 10 updates and 4 bug fixes. Full changelog can be found here - https://www.clickstudios.com.au/passwordstate-changelog.aspx Regards Click Studios
  16. Problems to Start Passwordstate

    Hello dkraklan, The only time we've seen where the SSL certificate is not bound to the site in IIS is when the operating system is not set to English - is this the case for you? Below is a screenshot of where you can find the bindings and place to select the certificate. Regards Click Studios
  17. Hello dkraklan, At the time of installing Passwordstate, it does not check what version of SQL Server you are using at all - and you can use any version of SQL Server, from 2012 and above. Did you end up having some success with the install - we've never actually seen the installer hang like this? I saw some other posts from you this morning, so possibly you have it working now. Regards Click Studios
  18. SSL redirect

    Hi dkraklan, Are you also using Load Balancers as well? If not, there should be no need to turn of SSL redirection. If you are not using Load Balancers, can you share screenshots of your bindings in IIS, and what certificate is being used? Thanks Click Studios
  19. Column order templates or folder policy

    Thanks very much for your request Peter - we appreciate it. Regards Click Studios
  20. Resend Authenticator QR via API

    Hi Sarge, Sure, that makes sense. It will take us quite some time to work on this request, and maybe in the meantime you could suggest the following process improvements to mitigate against this issue you had: Your CIO always has a delegate Your Change Advisory Board support 'Emergency Changes', if they don't already. Regards Click Studios
  21. Resend Authenticator QR via API

    Okay sure. Another option in case the CIO doesn't have a delegate, is to clear the QR Code from the database, and then it will prompt you to create a new one when you try and authentication. If you need some instructions for this, let us know. Regards Click Studios
  22. Bulk Move/Copy

    Hi Sarge, Yes, you can do this from the screen Administration -> Password Lists. From the 'Perform Bulk Processing' dropdown list. Regards Click Studios
  23. Resend Authenticator QR via API

    Hi Sarge, Thanks for your feedback. If you do lock yourself out again for any reason, you can use the Emergency Access Login to authenticate, and then reset or email yourself the QR code again. Regards Click Studios
  24. Resend Authenticator QR via API

    Thanks parrishk. Regards Click Studios