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  1. Hello Robert, Yes, we have information in the following manual - just search for kerberos - https://www.clickstudios.com.au/downloads/version9/Passwordstate_Remote_Session_Management_Manual.pdf Regards Click Studios
  2. This API script in Powershell is designed to update the Field IDs for any password records with a matching URL. It designed as a quick way to bulk update multiple records that are used with the Browser extension, instead of manually updating every record you have in the system. This will help with the autofill feature in the browser extensions. The script will return all shared passwords in the system, and filter only the records with the URL of your choice. It will then update those records with the Field ID value of your choice. You only need to modify the first four lines in the script. Line 1 is your Passwordstate URL Line 2 is your System Wide API key which can be found/generated under Administration -> System Settings -> API tab Line 3 is the value of the URL in any password records that you want to update Line 4 is the value of the FieldID that you will be updating any password record with -------------------------------------------------------------------------------------------------------------------------------------------------------- $PasswordstateURL = "https://passwordstate.clickdemo.com" $APIKey = "5347c386f9bad2edc2ef9563a874b33e" $MatchingURL = "amazon.com" $FieldValue = "ap_email" $QueryAllPasswordsURL = "$PasswordstateURL/api/passwords/?QueryAll&PreventAuditing=false" $passwords = Invoke-Restmethod -Method GET -Uri $QueryAllPasswordsURL -Header @{ "APIKey" = $APIKey } foreach ($password in $passwords) { $passwordID = $password.PasswordID $URL = $password.URL if ($URL -match $MatchingURL) { $Body = @{ PasswordID = $passwordID WebUser_ID = $FieldValue } # Convert Array to Json $jsonData = $Body | ConvertTo-Json $UpdateURL = "$PasswordstateURL/api/passwords" $result = Invoke-Restmethod -Method Put -Uri $UpdateURL -ContentType "application/json" -Body $jsonData -Header @{ "APIKey" = $APIKey } } } -------------------------------------------------------------------------------------------------------------------------------------------------------- Regards, Support
  3. Hi Ralph, The following in the API documentation will help with this. Regards Click Studios
  4. Issue: There are a couple of pages in Passwordstate where you can turn on debugging, to help troubleshoot issues. Leaving this turned on will increase the size of your database, so best practice is to turn this off if not using the feature. You can also purge all debugging data to clean up your database. Below are the areas you can turn off debugging: Main Passwordstate Security Groups: On this page turn the debugging off, and purge the data is desired: Password Reset Portal Security Groups - This is an additional module that you may not have purchased: Regards, Support
  5. Hi NateG, Thanks, and we did overlook that customers can enable Maintenance Mode when logged in with Emergency login account, and we will need to update our documentation for this. Regards Click Studios
  6. Hello Everyone, Today we have released build 9858, which includes a security update. We recommend customers upgrade as soon as possible. For full details, please refer to our changelog here https://www.clickstudios.com.au/passwordstate-changelog.aspx Regards Click Studios
  7. Hi MikaV, We've just tested this with the latest iOS version, and we do not see any crashes when trying to sync data. We think this might be some sort of corrupt data in your system, or possibly a bug in the version of Passwordstate you are running. If you are not running the latest build of Passwordstate, can you upgrade by using this guide and test again? https://www.clickstudios.com.au/downloads/version9/Upgrade_Instructions.pdf. (Specifically in build 9753 the App would crash if you had individual permissions to passwords in Passwordstate, so if you are running an older build than that, an upgrade could certainly help) If the upgrade doesn't help, do you know if this is happening for all users? Or are you able to add in a test user into Passwordstate, and try pairing that user to your phone? Does that work? You are more than welcome to log a support call with our us via this page below, and we can work with you to get this resolved in a more private setting, if you like? https://www.clickstudios.com.au/support.aspx Regards, Support
  8. Hello, Thanks for your request. Please be aware though that under no circumstances do we send credentials to any third party services, including Have I Been Pwned. Please see there documentation here, for how their API works - https://haveibeenpwned.com/API/v3 Regards Click Studios
  9. Hi All, no progress has bene made on this yet, due to developing our next major build Passwordstate 10. We hope to address it as soon as we can.
  10. Hi Ben, Thanks very much for your request. We assume our Windows Integrated version of the API is not appropriate for you, as this does not require API Keys, and gives the user the exact same permissions as per when they are logged into the UI? Regards Click Studios
  11. Issue: You are trying to configure the Passwordstate browser extension but are getting a Connection error, server not available error message, or Error, connection timed out and the browser extension icon stays Red in colour Troubleshooting Steps: Please follow this process below to capture the network traffic when this issue occurs, and forward that onto Click Studios support for analysis. Step 1: Click on the Manage Extensions button Step 2: Enable the Developer Mode option, and then click Background.html link, and this will open a separate browser window with the developer tools Step3: Log into Passwordstate, then try Logging into the extension Step 4: This will generate some traffic under the Network tab in the Developer tools window. Save the output to a .har file and forward that onto Click Studios support to look at. Regards, Support
  12. Hi Mordecai, The only other API functionality we think we'll be adding at this stage is related to documentation, specifically searching for documents. No changes will be made to existing API code so your existing scripts won't be affected, and we'll be releasing the first build of Passwordstate 10 as a beta to all users. Normally we'll run the beta for about 2 months and fix any issues that were reported before the first stable version is released. Regards, Click Studios.
  13. Hi Guys, On the screen Administration -> Reporting, you can run this report across all shared Password Lists, but not private. Please be aware this report can take a very long time to run, dependent on how many password records you have. The reason we do not allow this for Private Password Lists, is because we do not wish to expose any information to Security Admins for private lists i.e. Title, Username, etc. This is also why you cannot see auditing data for Private Lists. Owners of Private Lists can run this report themselves, from the List Administrators Actions dropdown list on each Password List. Regards Click Studios
  14. Passwordstate has many different types of two factor authentication options, and a popular choice is One Time Passwords. One Time Passwords in an industry standard that can be used with many apps such as Google or Microsoft Authenticator. Passwordstate's own Mobile App even has a built on One Time Password feature. This forum post explains how to set up One Time Passwords and authenticate with them into Passwordstate. Step 1: Ensure you take note of your emergency password before attempting to make any change to your system like this, in case you accidently lock yourself out of the system. You can always log in as emergency and reverse out any changes if needed. This blog post explains the emergency access feature: https://blog.clickstudios.com.au/emergency-access-password-what-is-it-and-how-do-i-find-it/ Step 2: You can now apply One-Time Passwords in one of three ways: Apply it to all users in the system, by setting the option under Administration -> System Settings -> Authentication Options (screenshot #1 below) Apply it to a subset of users, by using a User Account Policy (UAP). This forum post explains how to set up a UAP, and you'll need to select Manual Login and One-Time Passwords as the authentication option: https://forums.clickstudios.com.au/topic/2994-user-account-policies-explained/ You can apply it to your user account only, under your own personal preferences (screenshot #2 below) Screenshot #1 Screenshot #2 How to use One-Time Passwords? The first time you log in to Passwordstate after applying One-Time Passwords, you will need to generate a QR code on the login screen. (screenshot #3 below). You need to scan this QR code into your Mobile App, which will then present you with a temporary code you can then continually use to log into Passwordstate with. Once you log in, this is saved to your own personal profile in Passwordstate. This will work with any App that supports One Time Codes, such as Google, Microsoft etc. Screenshot #3 - Generate, Scan and Enter OTP What do you do if you lose your phone and no longer have access tot he One Time Code? As a Passwordstate Security Administrator, open the appropriate user account and clear the One Time Code as per screenshot #4 below. This will present the option on the initial login screen again for the user, so they can scan in a new QR code: Screenshot #4 If needed, you can always refresh your own QR code under your personal preferences, screenshot #5 and #6 below: Screenshot #5 Screenshot #6 Known Issues: Click Studio support occasionally get request advising the the One Time Code is not working for a user. This is always due to a time difference, between the time on the phone, and the time of the Passwordstate webserver. As One Time Passwords are a time based algorithm, the phone will need to be in sync as close as possible with the time on the webserver. You may also have a time drift of several seconds. Resetting this back to 0 should fix the issue: If you have any questions about any of this, please log a support call with Click Studios via our support page: https://www.clickstudios.com.au/support-agreement.aspx Regards, Support.
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