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support last won the day on January 22

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  1. Thanks for letting us know Mike.
  2. Hi Mike, We've been doing some more testing today, with versions of 5.12.35 and 5.10.27, and we cannot seem to reproduce this anymore - which is very odd. Below is my screenshots of the password record we're using, and could you test again for us?
  3. support

    New import KeePass Powershell script 2018

    Hi Tobbe, Would you be able to contact us via the following page and provide a sample XML file we can test with - https://www.clickstudios.com.au/support.aspx? And can you confirm you are following these instructions for the import - https://www.clickstudios.com.au/blog/import-passwords-keepass-passwordstate/? Thanks very much. Regards Click Studios
  4. support

    New import KeePass Powershell script 2018

    Hi Tobbe, Unfortunately we do not have Unicode support in Passwordstate at this stage - it's something we'd like to work on, but it's a large body of work to achieve. Regards Click Studios
  5. support

    Delete your own private password lists

    Hi Jan, User have Admin rights to their Private Password Lists, so they can do this from the List Administrator's Actions dropdown list just beneath the Passwords grid. Regards Click Studios
  6. support

    Confluence Integration

    Hi SeanIT, Possibly our Permalinks could help with this - you can have permalinks for password records, Password Lists, Password Folders, Host Folders and Host records. Below is a screenshot of where you can find the Permalink for a password record. Regards Click Studios
  7. support

    Password Expiry Notification

    Great news, thanks for letting us know.
  8. support

    Host API Method

    Hey Sarge, I think 8760: regards, Support
  9. support

    Moving to Azure

    Below is a guide from Click Studios on how to Move Passwordstate to Azure. Please refer to Official Microsoft documentation if this guide isn't comprehensive enough. If you intend to move to the cloud, please ensure you keep your current on premise version running, and only shut that down once you have confirmed that you can successfully access your new instance in Azure. The first thing you’ll need to do is determine which kind of database you’ll be using in Azure. You can either install SQL on an Azure virtual Windows Server (just as you would on an On-Premise server), and move your database to it following this document: https://www.clickstudios.com.au/documentation/move-new-database-server.aspx. If you prefer to use an Azure SQL Database, the latest build of SQL Server Management Studio Tools (SMSS) can help with this migration from your On-Prem database to the Azure SQL database. First you should create an empty Azure SQL database and then in SMSS you can use this option to push data to this empty database: After migrating your data up to the SQL Azure database, you will need to run these SQL commands when connected to your Azure SQL database, using SMSS. This will create the "Passwordstate_User" account in the database and assign it the appropriate permissions. Azure does not allow for the USE statement, so we need to right click Master Database and select New Query. Execute the following script: CREATE LOGIN passwordstate_user WITH password='Welcome01' GO CREATE USER passwordstate_user FOR LOGIN passwordstate_user WITH DEFAULT_SCHEMA=[dbo] GO Next right click your Passwordstate database, select New Query and run this script: CREATE USER passwordstate_user FOR LOGIN passwordstate_user WITH DEFAULT_SCHEMA=[dbo] GO EXEC sp_addrolemember 'db_owner', 'passwordstate_user'; GO Once you database is moved, you can then use this document to move your Passwordstate install to your Azure Windows server: https://www.clickstudios.com.au/documentation/move-new-web-server.aspx Please note you’ll need to have an external DNS entry which directs all internet traffic to your Azure web server, and you’ll also need to open a port on your Azure web server firewall to all access for all users. The port that needs to be open is the port you set in your IIS Bindings, but generally 443 is the best port to use. We hope this helps, Support.
  10. Hey Rene, Thanks for your post and we think this might be able to be prevented by using our propagating permissions model. Here is a video which shows a bit more about this: https://www.youtube.com/watch?v=QBJE_xD185U Here's an email that we send to customers occasionally, which may help, happy to work with you on this to make sure you can get something working for your business: Setting up the structure of the navigation tree is difficult to advise for, as every business is different, but below I've given an example of how you could build yours assuming you have different departments, like “IT Department” or “HR Department”. The top level Folder is set to Manual Permissions (blue padlock), and you would give everyone in the IT Department view access to it. Then each folder nested beneath it is for each team in the department, and these permissions are set to propagate down (green arrow on the folder) and only that team should have access to it. This just means the Linux team will only see "IT Department -> Linux Team", and the Service Desk will only see "IT Department -> Service Desk" etc. You could use this example below and possibly duplicate it for each department in your business, HR, Finance, Marketing etc. Permissions: Always use Security Groups if possible. In the above example for the IT Department structure, you could get away with having 4 Security Groups: · IT Department – Add all users to this from the department and give this group View access to the top level IT Department folder · Linux Team – Apply this group to only the Linux Folder · Service Desk – Apply this group to only the Service Desk Folder · Windows Team – Apply this group to only the Windows Folder Possibly you could have 2 Security Groups per Team, which gives different permissions: · Linux Team Read Only · Linux Team Modify · Service Desk Read Only · Service Desk Modify · Windows Team Read Only · Windows Team Modify Setting up permissions like this means all you have to do is add a new user to the relevant AD Security Group. This will sync to Passwordstate automatically and give users appropriate permissions easily. Also, Adding a Private Password List, or a Shared Password List inside a folder that is propagating permissions down from the top level will not change the permissions. Another tip to help, consider setting this System Setting option under Administration -> System Settings -> Password List Options to allow user with Modify rights the ability to Add Password Lists: You could also consider locking down the ability to create folders completely, so to keep your folder structure standard. This can be done under Administration -> Feature Access-> Menu Access. I hope that's enough to get you started, but please let me know if you have any questions at all about any of this? Regards, Support
  11. support

    Host API Method

    Hi Sarge, You could possibly run report #36 which will return all passwords that are set up for resets, and it should give you the host it is active on. Reporting documentation is at the bottom of the API documentation you are looking at. I hope this helps? Regards, Support
  12. support

    Database backup

    Do you see it saying "Backing Up Database" when performing a manual backup? Could you possibly follow this forum post to provide some informaiton about your Passwordstate web server, and send the resulting output to suppotr@clickstudios.com.au? https://www.clickstudios.com.au/community/index.php?/topic/2518-passwordstate-support-information-script/ Regards, Support
  13. support

    Database backup

    Hi OB999, That's interesting, do you get any kind of errors when clicking the Test Permissions button on the Backups and Settings page? You may need to grant the account you have set for your backups access to your SQL Server Services, as per this video: https://www.youtube.com/watch?v=4iCvCYLwSL4 Does this help at all? Regards, Support
  14. support

    copy username and password with one click

    Hi Jan, If you are using our Browser extensions to autofill web page logins, then this should do this for you automatically. Unfortunately we do not have auto-filling of physically installed applications in our software. Regards, Support
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