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support last won the day on December 6

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  1. support

    Where to download Safari browser extension

    Hi Jeff, We're currently working on it at the moment. The whole process has changed, and they require you to also make coding changes, so we're not exactly sure how long it's going to take. Have you checked our the new Chrome extension, which you can use on OSX - it is far better that the Safari one we have? Regards Click Studios
  2. Hi Guys, We might look into this for version 9 of Passwordstate - which we're currently working on. Regards Click Studios
  3. Issue: On your Passwordstate web server, you may see multiple errors of this type: An error has occurred calling the method MoveSelfDestrucAuditingData(). Error = One or more errors occurred. An error has occurred calling the method MoveSelfDestrucEmailData(). Error = One or more errors occurred. An error has occurred calling the method DeleteOldSelfDestructMessages(). Error = The remote name could not be resolved: 'keyring.home.sourcenix.no' An error has occurred calling the method MoveSelfDestrucAuditingData(). Error = One or more errors occurred. An error has occurred calling the method MoveSelfDestrucEmailData(). Error = One or more errors occurred. An error has occurred calling the method DeleteOldSelfDestructMessages(). Error = The remote name could not be resolved: 'keyring.home.sourcenix.no' An error has occurred calling the method MoveSelfDestrucAuditingData(). Error = BadRequest, Bad Request Fix: The reason you are seeing these errors is because the Passwordstate Windows Service cannot contact the Self Destruct site/api. There could be three reasons for this: The base URL is incorrect under Administration -> System Settings -> Miscellaneous. This should be your current Passwordstate URL with the correct port number. You are possibly using a web load balancer, are you using one of these that you know of? You may not have configured the Self Destruct Application, which is only required if you have previously upgraded from an older version of Passwordstate. You can tell if it’s configured as an application because the Self Destruct site under Passwordstate will look like this: If yours just looks like one of the other folders, you will need to configure it as an application by following the instructions under Help -> User Manual -> KB Articles -> Configure Self Destruct IIS Application. Regards, Support
  4. Thanks Steve. For reasons explained, we do not necessarily agree with you that this is a violation, but understand your point of view. Option 2 is a considerable amount of work, and breaks the workflow of this feature, so it would be unlikely we would investigate this - unless many customers needed it. Also, are you authenticating with Local Accounts, or Active Directory accounts? If local accounts, this can be done from the Passwords tab, and you don't need access to the Hosts tab for this - which would fulfill your requirement here. Regards Click Studios
  5. Hello, With this new feature, you do not use Generic Fields for this, instead you use the menu you see below in my screenshot. We hope this helps. Regards Click Studios
  6. support

    Freeipa Users

    Sorry mtovey, We still do not have any support for this - implementing something like this would take a considerable amount of time, considering the number of different LDAP systems available. Regards Click Studios
  7. support

    Folder API Key Child List Access

    Hello, Unfortunately this is not possible. If you do not want to use the System Wide API key, have you considered our Windows Integrated API - this does not require API Keys, and gives you the same level of access as when you are logged into Passwordstate. Regards Click Studios
  8. support

    Security Groups not shown

    Thanks for the feedback Martin - we appreciate it.
  9. Hi Steve, Thanks for your feedback - it's appreciated. Most of our implementations are built on customer feedback and requests, and if you would like some options which are different to what others have requested requested, you can log a feature request in the following sections of our forum - https://www.clickstudios.com.au/community/index.php?/forum/38-feature-requests/ To date, no other customers have expressed a desire for this sort of implementation, which is why we have not implemented anything for it. The 'Additional Authorisation' option was also added approximately 5 years before we implemented Remote Session Management. And I guess the difference with Remote Session Credentials is you do not get to view/update/delete the password, as per the search results restrictions - but you can obviously use it. This is the by design aspect I was referring to. Regards Click Studios
  10. Hello, We've just released build 8838, which resolves the issue you've reported above. When you have the time, can you follow one of the suggested upgrade methods outlined in the following document - https://www.clickstudios.com.au/downloads/version8/Upgrade_Instructions.pdf Thanks again for reporting it, and sorry for the issue in the first place. Regards Click Studios
  11. support

    Security Groups not shown

    Hello Martin, We've just released build 8838, which resolves the issue you've reported above. When you have the time, can you follow one of the suggested upgrade methods outlined in the following document - https://www.clickstudios.com.au/downloads/version8/Upgrade_Instructions.pdf Thanks again for reporting it, and sorry for the issue in the first place. Regards Click Studios
  12. Hi Everyone, Today we have release build 8838, which includes 1 new update, and 2 bug fixes. Full changelog can be found here - https://www.clickstudios.com.au/passwordstate-changelog.aspx. Regards Click Studios
  13. Hi Steve, This is by design, as we believe it would defeat the purpose of auto-login for the remote sessions - we've designed this auto-login to give quick access to your hosts. It is more important that you lock down access to the Passwordstate environment, than a Password List once you have logged in i.e. MFA for browsing, and SSO for operation. We hope that makes sense. Regards Click Studios
  14. support

    Security Groups not shown

    Hi Martin, We're really sorry about this, and it does seem we've introduced a new bug in the latest release for security groups. We're working on a fix now, and should have a new build available tomorrow - we will post back here again when the build is available. Regards Click Studios
  15. support

    Onelogin SAML2 authentication loop

    Hello, Would you be able to contact us via our support page here https://www.clickstudios.com.au/support.aspx as we may need to ask for some information to troubleshoot this issue, which should not be shared on a public forum. Thanks very much. Regards Click Studios
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