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  1. Today
  2. Hi I am wanting to know how have other got their PasswordState Installation setup For example is it installed on your own Servers Internally or have it running on a Windows VPS externally or in Azure or AWS if you do have it installed on a Externally hosted vps, Azure or AWS how do you have it locked down. Do you access via VPN for example if you are at Client's site instead of office? Or do you only access via a RDSH / Terminal Server. Or do you have the App Server configured for Mobile Access when working remotely? Matthew
  3. Yesterday
  4. Hi Guys, Could you please follow section ‘5. Manual Upgrade Instructions’ in the following document to replace all the files again for us - https://www.clickstudios.com.au/downloads/version9/Upgrade_Instructions.pdf We did identify this issue also yesterday, and re-released build 9112 straight away with a fix. We’re truly sorry for the inconvenience also. Regards Click Studios
  5. I've gotten Azure App Proxy configured for our Passwordstate instance. I can access the site on or off the production network and access passwords in our password lists. However, I cannot get remote sessions to work. They just open in a new tab, then the browser tab closes after a few seconds. The errors in the error console are pretty generic "Remote Session Launcher Browser Based Gateway Error. Error = Code = connection, Message = Failed to connect to Gateway!". Has anyone here who has configured Passwordstate with Azure App Proxy gotten the remote session functionality to work and, if
  6. After upgrading from build 9000 to build 9112 yesterday we are now unable to access any password lists. The following error is recorded: Overload resolution failed because no Public 'UrlEncode' can be called with these arguments: 'Public Shared Function UrlEncode(str As String) As String': Argument matching parameter 'str' cannot convert from 'DBNull' to 'String'. 'Public Shared Function UrlEncode(bytes As Byte()) As String': Argument matching parameter 'bytes' cannot convert from 'DBNull' to 'Byte()'., StackTrace = at Microsoft.VisualBasic.CompilerServices.OverloadResolution.ResolveOverl
  7. Thanks for your feedback Peter - we appreciate it. Regards Click Studios
  8. Last week
  9. Thanks, it's all working now the missing item was the template and me not been able to find them, your video instructions gave a hint for the rest, even though I was using a local account, as the password state is not joined to the domain for maintenance reasons. I had to run the following to get the 'Health Check Utility' to work, might be good to note that somewhere incase someone else has the same issue. Set WRM (windows remote management) to autostart with delay in services.msc I run the following in Windows Powershell ISE with administrator privi
  10. Thanks that got it, you were correct it was off, I no idea why, a mystery for when I'm bored, I can now see the templates so hopefully I can get the backups up and running again
  11. Hi Ian, Below is the SQL command you can try - we do not believe this will help though, as you are using a domain controller here: USE Passwordstate UPDATE BackupSettings SET UIImpersonation = 1 Regards Click Studios
  12. Hi Peter, Please see our response to your latest issue in your other forum post - https://www.clickstudios.com.au/community/index.php?/topic/14621-missing-default-system-templates/ Regards Click Studios
  13. Hello All, Please upgrade to build 9112, and you will now have options to disable this feature (not recommended), and the feature will also now track per UserID - so one user will not be able to lock out another user. Regards Click Studios
  14. Hi Peter, It seems you have changed the System Setting to hide Inbuilt Templates. Please got to the screen Administration -> System Settings, and search at the top of the screen for the word inbuilt. Alternatively, you can edit the properties of an existing Password List, and select the option "Enable Password Resets - allows password resetting with other systems". We believe it is this setting you are needing for our backup functionality. Regards Click Studios
  15. I recently upgraded to V.9, got a few issues, but the main one seem to be missing system default templates. I had this system for a long time I have no real way of knowing if this is historical or a new issue for sure, as I never used the default templates ever, this is now a requirement it seems to get backup working. So anyone know how I can restore the system default template, I have ran a manual update as per: ‘5. Manual Upgrade Instructions’ to replace all the files to V9.1 (Build 9112), still no system templates! That'a where I am for now.
  16. I'm going to second report this feature being an issue. after upgrades last night, have had 2 users report issues with accounts being blocked after an error relating to 2fa. Will be opening a ticket, but wanted to throw this here to be visible. What I've discovered: removing them from the blocklist does not work- the users immediatly get re-added to the blocklist the next time they try to sign in. However, using a browser on the same PC in incognito mode does let them log in from the PC on the blocklist. This.. doesn't make a lot of sense from a blocklist perspective, but it has given us
  17. Thank you, have updated and it is resetting passwords again. Much appreciated. I'll also be dropping a note to see how I can purchase the support as I do appreciate the software. I do think adding a link in the license screen for free users would help.
  18. I am aware however I seem unable to follow the instructions, as when I get to the said screen, I can't create the account so the account does not show, I maintain our system have done so for years with the exception of a crash last year, no issues. The nice people at Passwordstate sent me a video, Configuring Backups in Passwordstate 9 So thanks to this I found my first issues, I do not have the built-in template required!
  19. I've now upgraded to build 9112 but still facing the same issue. Please can you advise what the new setting is in the database?
  20. Hi Edward, Apologies for this, as it's actually a bug we've fixed in today's release of build 9112. Regards Click Studios
  21. Hello everyone, Just letting you know we've just released build 9112, and have added back the Push/Pull version of the Self Destruct Message feature. This is an option, and you need to select this option on the Self Destruct tab on the System Settings screen in the Administration area. Regards Click Studios
  22. Hi Everyone, Today we have release build 9112 which includes 7 improvements, and 5 bug fixes. Full changelog can be found here - https://www.clickstudios.com.au/passwordstate-changelog.aspx Regards Click Studios
  23. Hi Peter, On your Backup Settings screen, if you have linked to a password record as per the instructions for our backup, it should show you the path of where this record is stored, under the Passwords tab. FYI. Someone would have to have created this backup account for you, within a Password List. Regards Click Studios
  24. Last note (hopefully), this is with build 9100. Still not processing any password resets, am fairly close to giving up.
  25. Where is this password location I have not been able to find it at all.
  26. Am going to add that my frustration was due to the lack of notification. Having now found the magic incantation to search the forum, I see this is a discussed issue previously, but as I upgraded my instance before the final 8.9 build, I didn't get any notifications (else I'd not have upgraded before resolving!) that this was going to vanish. Also putting the link in the client to purchase the $55 upgrade would have had me click on it straight away. Happy to pay the money, but not knowing I had to, frustrating as.
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